앱스토어 리젝 및 해결 모음

Guideline 2.2 - Performance - Beta Testing

Your app contains references to test, trial, demo, beta, pre-release or other incomplete content.

Specifically, your screenshots still include test references.

Next Steps

To resolve this issue, please remove all references to "demo," "trial," "beta," or "test" in your app description, app icon, screenshots, previews, release notes, and binary. If you would like to conduct a beta trial for your app, you may wish to review the TestFlight Beta Testing Guide.

 

 * 테스트 흔적이 보이는 경우 리젝됨. -> 테스트는 테스트 플라이트에서,,

ex) 컨텐츠나 타이틀에 test test 이런 문구가 들어있다거나, 테스트 계정으로 했던 것들이 남아있다거나 등등

거의 test beta demo 이런 문구가 들어가있으면 리젝됨. 없애고 실제 데이터를 넣어야함. 

 

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently show your app in use. Specifically, your 12.9-inch iPad Pro screenshots show an iPhone device frame.

To help users understand your app’s functionality and value, your screenshots should highlight your app's core concept. For example, a gaming app should feature screenshots that capture actual gameplay within the app.

Next Steps

Please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices.

Keep in mind the following requirements:

- Marketing or promotional materials that do not reflect the UI of the app are not appropriate for screenshots.
- The majority of the screenshots should highlight your app's main features and functionality.
- Confirm that your app looks and behaves identically in all languages and on all supported devices.
- Make sure that the screenshots show your app in use on the correct device. For example, iPhone screenshots should be taken on iPhone, not on iPad.

 

 

 * 심사에 올려둔 메타데이터가 실제 데이터와 다른경우에 발생

ex) 메타데이터에 있는 스크린샷 이미지와 실제 앱 내 화면이 다르면 안됨

 

Guideline 3.1.1 - Business - Payments - In-App Purchase

We found that your app offers in-app purchases that can be restored but does not include a "Restore Purchases" feature to allow users to restore the previously purchased in-app purchases, as specified in the "Restoring Purchase Products" section of the In-App Purchase Programming Guide:

"Users restore transactions to maintain access to content they've already purchased. For example, when they upgrade to a new phone, they don't lose all of the items they purchased on the old phone. Include some mechanism in your app to let the user restore their purchases, such as a Restore Purchases button."

Next Steps

To restore previously purchased in-app purchase products, it would be appropriate to provide a "Restore" button and initiate the restore process when the "Restore" button is tapped by the user. Note that automatically restoring purchases on launch will not resolve this issue.

 

 * 앱 내 결제가 있는 경우  복구 기능 추가

- 핸드폰을 새로 바꾸거나 어떤 이유로 이미 결제했던 내용들이 사라지는 경우를 대비해서 복구 기능이 있어야 한다.

flutter의 경우 in_app_purchase 패키지 내에 메소드가 있어서 이를 활용하면 간단하게 처리할 수 있다.

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

Your app still requires users to register with personal information to use the app and purchase in-app purchase products that are not account based.

Next Steps

To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based.

You may explain to the user that registering will enable them to access the purchased content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional devices.

Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.

Please see attached screenshots for details.

 

* 로그인을 하지 않아도 기본적인 앱 컨텐츠를 볼 수 있어야함 -> 둘러보기 버튼 등을 만들어서 로그인 없이도 앱 컨텐츠를 어느정도 확인 할 수 있어야함.

ex) 로그인 및 회원가입을 하지 않으면 메인페이지도 들어갈 수 없는 경우 발생함. 몇몇 앱들을 보면 바로 회원가입을 시키는 앱들이 올라가 있는 경우도 있었는데, 해당 케이스는 아마 심사받을때 잘 설득하신듯,, 

현재 해당 앱의 경우 인앱결제가 있어서 설명에 보면 인앱결제 하려고 할 때 로그인 시키라고 한다,,

 

-------------- 추가중 22.04.01 ---------------